This Privacy Policy explains how QuestMasters.pro (“we”, “us”, or “our”) collects, uses, stores, discloses, and protects the personal information of users (“you” or “users”) who access and use our website and H5 gaming services. By visiting and using QuestMasters.pro, you agree to the terms of this Privacy Policy. If you do not agree with our policies, please do not use our platform.
1. Information We Collect
We collect minimal and necessary user information to ensure the normal operation of our website and optimize user experience:
1.1 Automatically Collected Information: When you browse our website and play H5 games, our server automatically records non-identifiable technical information, including your IP address, browser type, device model, operating system, website access time, page browsing records, game play duration, and click behavior data. This information cannot be used to identify your personal identity.
1.2 Voluntarily Provided Information: We do not force users to register accounts or submit personal information. If you voluntarily contact us via email or feedback channels, we will collect your contact information and the content you provided in the message.
2. How We Use Your Information
All collected information is only used for the following legitimate purposes:
- To maintain and optimize the normal operation of the website, fix technical bugs, and improve game loading and running performance;
- To analyze user browsing and gaming preferences, optimize our game library and website layout, and improve user experience;
- To respond to your feedback, consultation, and service requests;
- To ensure website security, prevent malicious access, fraud, and illegal behaviors.
3. Information Storage and Protection
We adopt industry-standard security technologies and management measures to protect your data from unauthorized access, disclosure, modification, or destruction. User data is stored on secure servers with encrypted protection. We will only retain your data for the time necessary to fulfill the service purposes, and permanently delete or anonymize the data when it is no longer needed.
4. Information Disclosure
We do not sell, trade, or rent your personal information to any third parties. We will only disclose your information in the following circumstances:
- With your explicit voluntary consent;
- Required by applicable laws, regulations, or legal procedures;
- To protect the legitimate rights and interests of our website, users, and the public.
5. Cookies Policy
Our website uses Cookies and similar tracking technologies to record user access habits, optimize page loading speed, and provide personalized browsing experience. You can manage or disable Cookies through your browser settings at any time. Disabling Cookies may affect partial website functions and gaming experience.
6. Minor Protection
We attach great importance to the privacy protection of minors. If you are a minor, please use our platform under the supervision of your guardians. We will not actively collect personal information of minors. If we find that we have collected minor information by mistake, we will delete it immediately after verification.
7. Policy Updates
We reserve the right to update this Privacy Policy irregularly. The updated policy will be posted on this page with the revised effective date. Your continued use of the website after the update constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions or suggestions about this Privacy Policy or data protection issues, please contact us via the official contact channel of QuestMasters.pro.